About The Waterworks Boards of Section & Dutton
The Waterworks Boards of Section & Dutton are a regional utility that protects public health by delivering outstanding quality water in reliable quantities.
Operating with fiscal discipline, The Waterworks Boards of Section & Dutton offers dynamic and responsive services that provide high value to our customers.
Leading, advocating, and investing today to deliver water you can trust for life.
Operating with fiscal discipline, The Waterworks Boards of Section & Dutton offers dynamic and responsive services that provide high value to our customers.
Leading, advocating, and investing today to deliver water you can trust for life.
View/Pay Your Bill Online
The Waterworks Board of Section and Dutton proudly offers secure, online, viewing and paying of your utility bill through our Online Bill Pay.
Section system-blue bill, Dutton system-green bill
Section system-blue bill, Dutton system-green bill
Save Time!
Pay or View Your Bill Online!
24 hrs./day 7 days/week
MasterCard, Visa or Discover accepted
Pay or View Your Bill Online!
24 hrs./day 7 days/week
MasterCard, Visa or Discover accepted
New Service Requests?
To provide you with water service, we need:
- Photo ID (such as drivers license)
- Full 911 address
- Full name of neighbor
- Directions to house, including road numbers
- Deposits and fees (see below)
New Service Fee (3/4") .....................$500
Security Deposit ..................................$35
New Service Total ..............................$535
Security Deposit ..................................$35
New Service Total ..............................$535
Reconnect Service
To provide you with water service, we need:
- Photo ID (such as drivers license)
- Water meter number
- Rental Agreement and/or receipt
- Full 911 address
- Full name of neighbor
- Name of previous occupant
- Deposits and fees (see below)
Reconnect Service fee .......................$10
Security Deposit ..................................$35
Reconnect Service total.....................$45
Security Deposit ..................................$35
Reconnect Service total.....................$45
Important Contacts
NEW! PAY BY PHONE:
Section Customers 1.888.409.0903
Dutton Customers 1.888.479.1959
Email:
sectionduttonwaterworks@gmail.com
Emergency:
Main Breaks/Outages: 256.638.2119
Call Before You Dig:
256.638.2119 or 866.801.8201
Customer Service: 256.638.2119
Office location:
87 Circle Drive, Rainsville, AL 35986
Mailing address:
P.O. Box 1159, Rainsville, AL 35986
Office hours: Monday-Friday 7:30 am - 4:00 pm
Section Customers 1.888.409.0903
Dutton Customers 1.888.479.1959
Email:
sectionduttonwaterworks@gmail.com
Emergency:
Main Breaks/Outages: 256.638.2119
Call Before You Dig:
256.638.2119 or 866.801.8201
Customer Service: 256.638.2119
Office location:
87 Circle Drive, Rainsville, AL 35986
Mailing address:
P.O. Box 1159, Rainsville, AL 35986
Office hours: Monday-Friday 7:30 am - 4:00 pm
Waterworks Newsletter
In This Issue:
- Open Letter of Thanks
- Water Quality Report
- Fire Hydrant Policy
News & Announcements:

Online billpay is now available for customers on both the Section and Dutton systems using the customer number and PIN printed on your monthly bill. Payment may be made by credit or debit cards online. A charge of $4.00 for each such transaction will be made.
Payment by direct deposit from your bank is available without a pin number. This method is free. Please inquire at the office to secure this easy convenient method of payment.
We appreciate the opportunity to serve you. - Phone: (256) 638-2119
Payment by direct deposit from your bank is available without a pin number. This method is free. Please inquire at the office to secure this easy convenient method of payment.
We appreciate the opportunity to serve you. - Phone: (256) 638-2119