SECTION AND DUTTON WATER SYSTEMS WATER CONSERVATION REQUEST
Due to the extremely cold temperatures the Section and Dutton Water Systems are currently experiencing extremely high water use. We realize some customers will have leaks and ask those customers to report those leaks to us to insure the leaking pipes are turned off. We also ask that anyone who notices extra water flow in an area where we have water mains to please notify us so that we can check and repair main leaks as well. Currently customers should have sufficient water pressure though it may be lower than normal. Fire hydrant flows may also be reduced during this time. We have increased our water production to the maximum and this should begin to bring our water tank levels back toward normal over the next several days. This, in conjunction with warmer weather and leak reductions, should work in everyone's favor.
We appreciate our customers and their help.
For the Section and Dutton Water Systems,
Jerry Hammon
General Manager
ONLINE BILLPAY using credit and debit cards is now available for customers on both the Section and Dutton systems.
You may access billpay by clicking on the appropriate tab located at the top of the webpage and using the customer number and PIN printed on the monthly bill. A charge of $4 per transaction will be added to bill.

About The Waterworks Boards of Section & Dutton

The Waterworks Boards of Section & Dutton are a regional utility that protects public health by delivering outstanding quality water in reliable quantities.

Operating with fiscal discipline, The Waterworks Boards of Section & Dutton offers dynamic and responsive services that provide high value to our customers.

Leading, advocating, and investing today to deliver water you can trust for life.

View/Pay Your Bill Online

The Waterworks Board of Section and Dutton proudly offers secure, online, viewing and paying of your utility bill through our Online Bill Pay.
Section system-blue bill, Dutton system-green bill 

Save Time!
Pay or View Your Bill Online!
24 hrs./day 7 days/week
MasterCard, Visa or Discover accepted

View Requirements and Details

New Service Requests?

To provide you with water service, we need:
  • Photo ID (such as drivers license)
  • Full 911 address
  • Full name of neighbor
  • Directions to house, including road numbers
  • Deposits and fees (see below)
Cost of New Service
New Service Fee (3/4") .....................$500
Security Deposit ..................................$35
New Service Total ..............................$535 

Reconnect Service

To provide you with water service, we need:
  • Photo ID (such as drivers license)
  • Water meter number
  • Rental Agreement and/or receipt
  • Full 911 address
  • Full name of neighbor
  • Name of previous occupant
  • Deposits and fees (see below)
Cost of Reconnect Service
Reconnect Service fee .......................$10
Security Deposit ..................................$35
Reconnect Service total.....................$45

Important Contacts

NEW! PAY BY PHONE:
Section Customers 1.888.409.0903
Dutton Customers 1.888.479.1959

Email:
sectionduttonwaterworks@gmail.com

Emergency:
Main Breaks/Outages: 256.638.2119

Customer Service: 256.638.2119

Office location:
87 Circle Drive, Rainsville, AL 35986

Mailing address:
P.O. Box 1159, Rainsville, AL 35986

Office hours:  
Monday-Friday 7:30 am - 4:00 pm

Call Before You Dig: 
AL811 Portal

Waterworks Newsletter

In This Issue: 

  • Progress and Professionalism
  • Water Quality Report
  • Fire Hydrant Policy
IMPORTANT NEWS & INFORMATION

Online billpay is now available for customers on both the Section and Dutton systems using the customer number and PIN printed on your monthly bill. Payment may be made by credit or debit cards online or over the phone at the system specific phone number listed above. A charge of $4.00 for each such transaction will be made.

Payment by direct deposit from your bank is available without a pin number. This method is free. Please inquire at the office to secure this easy convenient method of payment.

We appreciate the opportunity to serve you. - Phone: (256) 638-2119